Location

Bangalore, India

Job Summary

• Lead, mentor and scale the Data Sciences Lab (Web Analytics + BI).
• This group delivers measurement, reporting, insights, and recommendations using data related to campaigns, website performance, lead acquisition, and lead funnel flow.
• Develop – robust and scalable solutions for business intelligence needs – for both internal and external stakeholders
• Implement / Troubleshoot tech and business solutions across the entire BI/Analytics ecosystem – connectors, warehouse and transformation (Snowflake, Amazon Quicksight, Tableau, Qlik, Fivetran, etc.)
• Manage and process data from various marketing data sources like Google Ads, Google Analytics, GTM, Facebook, Salesforce, Hubspot, Twitter, TikTok, LinkedIn, Shopify, etc.)
• Provide insights – answer the ‘What’, along with the ‘Why/When/Who.’ (leveraging AI/ML)
• Deliver modern dashboards with a healthy mix of lagging and leading metrics for marketing professionals
• Actively enable decision-making and equip teams to practice data-driven marketing truly
• Build expertise and offer advanced analytics services to our clients”

Job Description

• The role will require the leader to build complex and straightforward dashboard solutions for clients and Arena Calibrate. Build a robust data practice – wrapped around the Arena Calibrate tech infrastructure. We will leverage this to provide both standard (product) and custom (services) solutions for clients
• Optimize usage and metrics across various data sources. Plan data requirements to answer business questions
• Discuss and document customization needs that clients need on the product. Communicate back with timelines of completion
• Plan and prioritize daily tasks to ensure timely delivery and data accuracy
• Troubleshoot data discrepancies within the data warehouse vs. the data source
• Built organizational capability in related areas like GA/GTM/Attribution etc.
• The leader will have P&L responsibility for the DSL (including marketing, product etc.)
• Contribute effectively on sales proposals that include Analytics or BI services
• Understand and help mitigate data security risks as the product scales”

Required skills

• Experience working with Marketing data
• Critical thinking and problem-solving approach
• Understand the technology stack and architecture for a BI business / solutions
• Outstanding written and oral communication
• Excellent phone and email etiquette – Adaptability and teamwork to develop a rapport and working relationship with our customers