Crosslink Capital, Inc. (“Crosslink”) was recently informed that someone or an organization has been impersonating it and one or more of its employees on the mobile application WhatsApp.
Crosslink does not market its services and Crosslink and its employees do not provide investment advice through WhatsApp or any similar social media messaging application, and anyone who does so purporting to act in Crosslink’s name or the name of any of its employees is not in any way connected to Crosslink or Crosslink Capital Management, LLC. Crosslink employees provide investment advice only through Crosslink. Crosslink provides investment advice only to investment funds or clients, in each case, with whom it has entered into a written contract. Crosslink does not provide investment or other advice to non-clients.
We are looking for a UX Designer to help improve websites by uncovering user needs, behaviors, and pain points through in-depth research. You will work closely with designers, developers, and stakeholders to ensure user-centered design decisions that enhance engagement, usability, and conversion rates. Your insights will directly shape website experiences, optimizing them for both business goals and user satisfaction.
Responsibilities
Conduct user research using qualitative and quantitative methods, including interviews, surveys, usability tests, and analytics reviews.
Analyze website performance data, heatmaps, and user session recordings to identify pain points and opportunities for improvement.
Develop user personas, journey maps, and behavioral models to guide design decisions.
Collaborate with designers to translate research findings into actionable design recommendations.
Plan and execute A/B tests and usability studies to validate design improvements.
Work closely with clients, developers, and marketing teams to align website strategies with user needs.
Ensure websites follow usability, accessibility, and UX best practices for optimal user experiences.
Stay updated on industry trends, emerging research methodologies, and UX innovations to enhance research effectiveness.
Required Skills
Proven experience as a UX Designer, focusing on website usability and user experience.
Strong knowledge of research methodologies, including user testing, A/B testing, heuristic evaluations, and analytics interpretation.
Experience using tools like Google Analytics, Hotjar, Crazy Egg, or UserTesting.com.
Ability to synthesize research findings into clear reports and actionable insights.
Strong collaboration and communication skills, with experience working on client-facing projects.
Understanding of information architecture, user flows, and website accessibility standards.
