Senior Client Account Manager
Location
Bangalore, India
Job Summary
The Senior Strategic Account Manager is the primary driver of success for named strategic accounts. This role owns the end-to-end orchestration of client initiatives, translating business goals into clear strategies, actionable plans, and consistent execution across internal delivery teams. This is a senior client-leadership position for someone who has operated inside a technology company or complex services environment and understands how global or regional marketing actually gets done.
You will act as:
- A strategic partner to the client
- A single-threaded owner for account initiatives
- A bridge between client leadership and internal sales and delivery teams
- A calm operator in ambiguity, complexity, and high-stakes moments
Job Description
- Strategic Account Ownership
- Own the strategic roadmap for assigned accounts in partnership with the VP and client leadership
- Translate client goals into clear, prioritized initiatives with defined outcomes
- Proactively identify opportunities, risks, and gaps before the client asks
- Ensure initiatives are aligned to both the client’s GTM priorities and Position2’s delivery capabilities
- Client Leadership & Advisory
- Serve as a trusted, senior point of contact for the client
- Lead strategic conversations, planning sessions, and quarterly reviews with confidence and clarity
- Anticipate second- and third-order impacts of decisions across regions, channels, and teams
- Challenge assumptions constructively while maintaining trust and long-term partnership
- Cross-Functional Orchestration
- Act as the bridge between client expectations and internal delivery teams
- Coordinate closely with strategy, creative, content, media, operations, analytics, and finance
- Resolve friction early; ensure clarity on scope, timelines, dependencies, and ownership
- Keep initiatives moving without escalation, drama, or hand-holding
- Execution & Program Excellence
- Run complex, high-visibility initiatives end-to-end with precision
- Establish and maintain operating rhythms: weekly check-ins, dashboards, initiative tracking, and retrospectives
- Ensure delivery quality, consistency, and accountability across all workstreams
- Create structure where needed without slowing teams down
- Communication & Narrative Discipline
- Distill complexity into clear updates, decisions, and next steps for both clients and internal teams
- Draft and refine briefs, status updates, executive summaries, and planning documents
- Ensure messaging consistency across all client-facing assets
- Bring calm, clarity, and confidence to high-pressure situations
Skills & Competencies
- Type A personality with exceptional written and verbal communication; able to simplify complexity
- Strong strategic judgement with a bias toward action
- High analytical sharpness; comfortable interpreting dashboards and signals
- Executive presence without ego, demonstrating confidence, composure, and credibility
- Comfortable with pace, ambiguity, and evolving priorities
Critical for Success in this Role
- Ownership, not coordination mindset
- See around corners, naturally anticipatory
- Operates with discretion, ownership, and accountability
- Project Position2 in a positive and professional light
- Confident enough to challenge; grounded enough to listen
Required Skills:
- Hands-on marketing experience in a tech product/device firm (preferably in product marketing, incl. product launch, not just digital marketing)
- Prior experience leading marketing programs or campaigns at the worldwide or regional level
- Proven track record of driving marketing initiatives successfully
- High English proficiency with exposure to US & Western Europe stakeholders
- Has received Awards & Recognition for performance in a marketing role
