Client Manager
1. Reporting Structure
Reporting to: Senior Client Account Manager
Level: Mid-Senior (4–9 years of experience)
Location: Bengaluru (Work from Office)
Department: Computing Systems Group (CSG)
2. Role Overview
Position2 is looking for a highly driven and execution-oriented Client Manager to help lead strategic programs for some of the world’s most recognized technology and product brands.
This role sits within the business team that owns and grows client relationships and is ideal for someone who thrives at the intersection of client leadership, strategic program management, integrated marketing, operational excellence, and cross-functional collaboration.
The Client Manager will work closely with senior business leadership and multidisciplinary teams across strategy, creative, video, web, content, performance marketing, and emerging AI-enabled workflows to drive high-impact marketing initiatives.
The role offers significant exposure to:
- Global enterprise clients
- Senior marketing and business stakeholders
- Integrated marketing programs
- Premium content and digital experience initiatives
- Modern AI-enabled marketing operations
This is an excellent opportunity for someone looking to evolve into a future client partner, strategic account leader, business leader, or integrated marketing program lead within a fast-evolving technology-focused marketing environment.
3. Core Responsibilities
- Build strong working relationships with client-side stakeholders across marketing, digital, and business functions
- Participate in strategic discussions, planning sessions, project reviews, and executive client meetings
- Lead end-to-end coordination of integrated marketing and digital initiatives across multiple client workstreams
- Drive alignment across strategy, creative, web, video, content, and performance teams
- Manage priorities, timelines, dependencies, and execution milestones with rigor and clarity
- Anticipate challenges proactively and maintain strong operational momentum
- Drive accountability, responsiveness, and operational excellence across concurrent programs
- Leverage modern AI tools and workflows to improve operational efficiency, communication, reporting, and execution quality
- Support the Senior Client Account Manager in strengthening long-term client relationships and program success
4. Ideal Candidate Profile
- 4–9 years of experience in integrated marketing agencies, digital agencies, consulting, technology services, or strategic client/program management environments
- Strong exposure to client-facing program management and integrated marketing workflows
- Strong understanding of marketing communications, business communication, project governance, marketing operations, and AI-enabled workflows
- Proven ability to manage multiple concurrent client initiatives with structure, confidence, and ownership
- Strong executive presence and communication skills
- Highly conscientious, Type A personality
- Strong operational discipline and follow-through
- Ability to influence teams and drive alignment across functions
- Polished, professional English communication with zero MTI
